Questions and Answers
Our products are certified dairy kosher – non-Jewish milk powder, and this certification applies to all our packaged products arriving directly from the factory. The Ashdod and Petach Tikva branches also have local branch certification.
Link to kosher certificate: Click here
You can place an order on the website 24 hours a day, 7 days a week
We deliver to 250 areas across the country, and we are soon expanding to additional areas.
You can view the delivery areas on the order completion screen when selecting the delivery address or at the following link: https://duduoutmezgine.com/deliveries-cities/
If you would like delivery today or within a few hours within our existing delivery areas on the website, please place an order and contact customer service via WhatsApp at 049116565
No. You can order any amount.
Collection and order fulfillment are subject to branch operating hours. You can submit an order for same-day collection up to one hour before the branch closes. Orders submitted outside operating hours will be processed the next day.
Orders during operating hours – your order will be ready for collection within one hour. We are always available by phone at the branches for urgent requests or questions.
You can make changes to a submitted order by contacting the branch by phone or by sending a WhatsApp message to customer service at: 04-9116565
The purchasing process on the website is secured according to the global PCI standard of credit card companies.
Order confirmation is sent automatically to the email address you registered with upon order completion. If you did not receive it – sometimes it arrives in the spam / junk mail folder. If you still cannot find it, you can contact us via WhatsApp at 04-9116565.
Absolutely!
Our BITES collection is already available for online orders.
https://duduoutmezgine.com/product-category/bites-collection/
Absolutely! You can choose from our variety of boutique gift boxes, for all gift boxes click here
You can choose from our variety of boutique gift boxes, for all gift boxes click here
Additionally, you can create a custom gift box by calling the nearest branch directly and receiving sweet assistance from one of our sales representatives.
List of branches and phone numbers:
סניפים
All eggs in the patisserie are pasteurized, so there is no concern for pregnant women consuming our products.
We have products without flour (made with a substitute that does not contain gluten). However, gluten is present in the confectionery environment, so the products are not defined as gluten-free
We have cakes that do not contain dairy products, but the confectionery environment and kosher certification are dairy, so they are not defined as pareve.
These products do not contain ingredients that include milk and its derivatives.